Customer Care Executive-CRD/4126

Indian organization that aims at providing research based affordable solutions for chronic lifestyle disorders since 1950, is looking for :

Post : Customer Care Executive-CRD/4126

Customer Care Executive
Location :
Residence Cum Office – Gangadham, Pune

Qualification : Anyone Knowing Basic Computer, Internet, E-Mail and Chatting
Job Description : 
We wish to have a customer care Executive who can interact with customers.  Company gets about 30-40 calls a day, a few WhatsApp messages and about 10 live chat requests. This data has to be uploaded on an excel sheet. All training will be given.

Additional Details:

  • To talk to customers over the phone and explain about treatments offered
  • To chat with customers over live Chat/ WhatsApp/ Facebook chat and do same
  • To make a database of all customers interacted with
  • Data analysis
  • Additional work in absence/ assistance in other jobs
  • Checking data in back end and adding notes if interacted for future use

Skills needed:

  • Ability to talk to customers in English/ Hindi/ any additional language welcome (will be rewarded)
  • Typing skills
  • Excel and computers basic knowledge
  • Passionate worker with basic decision making abilities
  • Ability to speak with calm mind/ control temper
  • ability to handle/ ignore some aggressive customers

Payment Structure:

  • Salary : To be discussed
  • Plus :
  • Incentives if all requests answered in month within 1 minute : Rs. 1500/-
  • Plus :
  • If all requests on Facebook and  WhatsApp answered in month within 1 minute

Company’s Profile : Indian organization that aims at providing research based affordable solutions for chronic lifestyle disorders since 1950 when deep research regarding the processes of the human body was initiated. Based on continuous research, formulations were crafted and rigorous tests were conducted over the next couple of decades.  By carefully analysing the effects each formulation had on different people, company’s formulations have been perfected to suit each and everyone’s lifestyle with zero side effects.  Company believes that the human body should be treated as a whole as each and every organ is co-dependent. With speciality modern treatments trending towards categorisation of diseases and organs, this is of vital importance today.  Company also aims at eradicating the concept of ‘negative side effects’ and introducing the term ‘positive side effects’ by developing revolutionary products that can promise substantial improvement in lifestyle. Company also believes that the human body is and always has been smart and is very much capable of healing itself.  Formulations of the Company specifically aim at eliminating lifestyle diseases by naturally enriching the systems inside the body and provide them strength to rid the diseases without side effects.

Interested candidates can send their resume at crdjobs@gmail.com with present salary and subject “Customer Care Executive-CRD/4126” on immediate basis. If you know someone with the above profile, please suggest him/her to send his/her resume atcrdjobs@gmail.com with the above details.

Thanks and Regards,

M. R. Singhal
Management & Placement Consultant
Centre for Right Direction,
24, Niyoshi Park-2,
Sanghvi Nagar, Aundh,
Pune-411007, India
Phone : 020-25888757 / 40059229
E-mail : crdjobs@gmail.com
Web-site : http://www.crdindia.com