Centre for Right Direction (CRD)

Position:  Sr. Engineer / Asst. Manager
Contracts – CRD
/
4043
Location: 
Chennai
Qualification: BE  –
Mechanical /
Metallurgy
Experience: 5 – 10 
years

Job Description :

• Will look after contract administration, customer service, order fulfillment and import/export compliance processes
• ensures
  that all necessary actions are taken to adhere to applicable business
  processes and achieve customer service excellence.
• Administering
  contracts to assure all contractual commitments are met including terms
  and conditions review of new purchase orders/contracts
• Establish,
  develop and maintain effective communication between all factory 
  functional groups to ensure customer service excellence is proactively
  addressed.
• Promote a
  spirit of cooperation with Business Managers, Demand Management, Master
  Schedulers, Finance, Shipping, product managers and other process
  owners to insure customer perspective is represented throughout the
  order fulfillment process.
• Provide and maintain a high level of visibility with respect to customer service requirements and performance.
• Preparation,
  monitoring and maintenance of customer correspondence and documented
  records of all agreements and contract revisions
• Entering
  and managing orders and managing requirements from customer Procurement
  web-site or other electronic procurement systems
• Maintain
  contact with customer to review shipment schedules, contract terms and
  conditions, follow-on orders, negotiations and past due accounts and
  resolve differences and problems
• Creating and issuing business correspondences
• Supporting commercial aspects of product development programs
• Coordination of product returns and fulfillment of aftermarket spares requirements
• Resolution of customer tactical issues and day-to-day customer interface.
• Assist finance to obtain payment of past due invoices
• Coordinate customer factory visits
• Develop,
  mentor, coach and lead the Contracts Team members to develop the skill
  sets and capabilities necessary to provide world class service.
• Develop
  a high performing team and drive the team to continuously improve
  processes and attain higher levels of customer satisfaction
• Administer the import/export compliance process
• Produce and manage metrics that demonstrate continuous improvement activities for customer satisfaction.
• Order entry accuracy and cycle time
• Employee satisfaction and motivation
• Responsiveness to customer inquires/requirements (internal and external)
• On-time delivery to customer requested date (shared)
• Import/export compliance
• Payment receipt within net terms
• Customer Satisfaction

Company
Profile :One
of the largest and most respected companies in India’s private sector. Backed by  fifty-year
track-record of excellence and world-leading innovation in
manufacturing of all types of Industrial Valves, the company
provides engineered flow-control solutions for key sectors of the
economy such as oil & gas, power, petrochemicals, chemicals,
fertilizers and pharmaceuticals. Its products and systems
are marketed in over 30 countries worldwide. 

Interested
candidates can send their resume at crdjobs@gmail.com with
present salary and subject “Sr. Engineer / Asst. Manager
Contracts – CRD
/
4043”
on immediate basis.



If
you know someone with the above profile, please suggest him/her to send
his/her resume at crdjobs@gmail.com with
the above details. You
may forward this message to your friends, relatives, colleagues who
would be interested for the above job-opportunity.

Thanks
and Regards,



M. R.
Singhal / Mrs. Bharati Singhal.

Management
& Placement Consultant

Centre
for Right Direction,

24, Niyoshi Park-2,

Sanghvi Nagar, Aundh,

Pune-411007

Phone : 020-25888757 /
25880170

Fax : 020-25888757

E-mail :
crdjobs@gmail.com, crd@vsnl.com

Web-site :
http://www.crdindia.com