Sr. Engineer / Asst. Manager Contracts – CRD / 4043

owned subsidiary of

USD  14 billion technology, engineering, construction,
manufacturing and
financial services conglomerate, with global operations is looking for:

Position:  Sr. Engineer / Asst. Manager
Contracts – CRD
Qualification: BE  –
Mechanical /
Experience: 5 – 10 

Job Description :

  • Will look after contract administration, customer service, order fulfillment and import/export compliance processes
  • ensures
    that all necessary actions are taken to adhere to applicable business
    processes and achieve customer service excellence.
  • Administering
    contracts to assure all contractual commitments are met including terms
    and conditions review of new purchase orders/contracts
  • Establish,
    develop and maintain effective communication between all factory 
    functional groups to ensure customer service excellence is proactively
  • Promote a
    spirit of cooperation with Business Managers, Demand Management, Master
    Schedulers, Finance, Shipping, product managers and other process
    owners to insure customer perspective is represented throughout the
    order fulfillment process.
  • Provide and maintain a high level of visibility with respect to customer service requirements and performance.
  • Preparation,
    monitoring and maintenance of customer correspondence and documented
    records of all agreements and contract revisions
  • Entering
    and managing orders and managing requirements from customer Procurement
    web-site or other electronic procurement systems
  • Maintain
    contact with customer to review shipment schedules, contract terms and
    conditions, follow-on orders, negotiations and past due accounts and
    resolve differences and problems
  • Creating and issuing business correspondences
  • Supporting commercial aspects of product development programs
  • Coordination of product returns and fulfillment of aftermarket spares requirements
  • Resolution of customer tactical issues and day-to-day customer interface.
  • Assist finance to obtain payment of past due invoices
  • Coordinate customer factory visits
  • Develop,
    mentor, coach and lead the Contracts Team members to develop the skill
    sets and capabilities necessary to provide world class service.
  • Develop
    a high performing team and drive the team to continuously improve
    processes and attain higher levels of customer satisfaction
  • Administer the import/export compliance process
  • Produce and manage metrics that demonstrate continuous improvement activities for customer satisfaction.
  • Order entry accuracy and cycle time
  • Employee satisfaction and motivation
  • Responsiveness to customer inquires/requirements (internal and external)
  • On-time delivery to customer requested date (shared)
  • Import/export compliance
  • Payment receipt within net terms
  • Customer Satisfaction

Profile :
of the largest and most respected companies in India’s private sector.
Backed by  fifty-year
track-record of excellence and world-leading innovation in
manufacturing of all types of Industrial Valves, the company
provides engineered flow-control solutions for key sectors of the
economy such as oil & gas, power, petrochemicals, chemicals,
fertilizers and pharmaceuticals. Its products and systems
are marketed in over 30 countries worldwide. 

candidates can send their resume at with
present salary and subject “
Sr. Engineer / Asst. Manager
Contracts – CRD

on immediate basis.

you know someone with the above profile, please suggest him/her to send
his/her resume at with
the above details.
may forward this message to your friends, relatives, colleagues who
would be interested for the above job-opportunity.

and Regards,

M. R.
Singhal / Mrs. Bharati Singhal.

& Placement Consultant

for Right Direction,

24, Niyoshi Park-2,

Sanghvi Nagar, Aundh,


Phone : 020-25888757 /

Fax : 020-25888757

E-mail :,

Web-site :